Opay Unveils Plan to Intensify Security on Platform And Rollout Innovative Products And Services in 2024
Popular and leading financial service company in Nigeria, Opay has announced plans to intensify security on its platform as well as roll out several innovative products and services, as it looks to improve its customer service and corporate social responsibility in the New Year.
The company said via a statement on Tuesday that it had successfully carved its niche in the financial industry and is set to reach new milestones in 2024 under the visionary leadership of its Chief Executive Officer, Mr Dauda Gotring.
Mr. Gotring highlighted that in 2023, the company gained significant milestones gaining dominance and relevance in the financial industry, which saw its customer base surge significantly.
He further noted that there will be continued reinforcement of the platform’s security system to mitigate fraud and scams prominent within the Digital Payment System to protect customer funds by building a ‘Safe and Secure platform,
On Platform security, the company has disclosed its plans to leverage on technology for continued reinforcement of the payment platform’s robust network, as well as introduce new security tools, and other elements to ensure customer funds remain very safe and 100 percent secure.
In addition to innovative products and services which will include innovative customer service, OPay seeks to develop a world-class, first-of-its-kind online customer service accessible on the Mobile App with 500+ experienced staff members well-equipped with the newest technology available to attend to customers via active chat rooms.
The financial service company looks to build on its strength which is modern technology and continue to provide customers with cutting-edge financial service offerings as it aligns with our core value principles of customer first and excellence in innovation, vision, and mission of the organization.