FirstBank to Transition to Cloud-Based Platform from October 26, Disrupts Services Temporarily
FirstBank, a leading Nigerian financial institution, has announced its plans to migrate to a new cloud-based procurement and financial platform. This strategic move is aimed at enhancing operational efficiency and improving service delivery.
However, the transition process, scheduled to take place from Saturday, October 26, 2024, to Sunday, November 3, 2024, may lead to temporary disruptions in certain services.
Key Impacts:
- Invoice Submission: Vendors will be unable to submit invoices on the bank’s current Electronic Business Suite (EBS) during the transition period.
- Payment Processing: Payments will only be processed for invoices submitted for received Purchase Orders (POs) by Friday, October 25, 2024.
- Supplier Portal: The current supplier portal will be decommissioned on November 4, 2024.
FirstBank has assured its vendors and suppliers that detailed information regarding the new Supplier Portal and a job card will be provided before the go-live date on Monday, November 4, 2024.
The bank encourages all stakeholders to take proactive steps to minimize disruptions during this critical period. Further details on onboarding, training, and user guides will be communicated before the end of the week.
In the notice sent on Wednesday, the Bank wrote:
“As part of the Bank’s continuous investments to improve operational efficiencies and service experience, we will be transitioning from our current Procurement and Financial Platforms to a new Cloud-based Platform that provides additional capabilities and benefits.
“During the cut-over period, certain activities and transactions will need to be suspended to aid housecleaning and safe migration of transactions with minimal disruption.
“The cut-over period will be from Saturday, October 26, 2024, to Sunday, November 3, 2024, while the new Cloud-based solution will be live on Monday, November 4, 2024, and normal activities will resume.”
