Access Bank Launches Mandarin Feature on AccessMore App to Cater to Chinese Clients
Access Bank has taken a significant step towards enhancing its services for Chinese enterprises and expatriates in Nigeria by introducing a Mandarin language feature on its AccessMore mobile application.
The launch, announced during the 2025 Economic Outlook: Insights and Perspectives dialogue, aims to bridge the language and cultural gap in financial services.
Speaking at the launch event, China’s Consul General in Lagos, Yan Yuqing, commended Access Bank for the innovation, describing it as a groundbreaking initiative that eliminates language and cultural barriers in financial services. “This project not only provides Chinese enterprises and individuals with more convenient, safe, and efficient financial services but also builds a more efficient bridge for economic and trade exchanges between China and Nigeria,” she stated.
The initiative aligns with the growing bilateral trade between Nigeria and China. In 2024, the total trade volume between the two nations reached $17.12 billion, with Nigerian exports to China increasing by 34.5% year-on-year. The Mandarin feature on AccessMore is seen as a crucial tool to further facilitate trade and investment between the two countries.
Acting Managing Director and Group CEO of Access Bank, Bolaji Agbede, hailed the initiative as a testament to the bank’s commitment to meeting the unique needs of its international clients. “We are proud today to unveil the Mandarin language feature on our AccessMore mobile application. This platform bridges the gap between the local market and the needs of the Chinese community, ensuring the products we create are tailored specifically for you,” Agbede said.
She further highlighted Access Bank’s long-standing relationship with the Chinese community, beginning with the establishment of its Chinese Desk in 2013.
Key Benefits of the Mandarin Feature
* Enhanced User Experience: Chinese clients can now access banking services in their native language, making transactions more convenient and efficient.
* Improved Financial Inclusion: The feature promotes financial inclusion by providing Chinese individuals and businesses with easier access to banking services.
* Strengthened Economic Ties: By catering to the needs of the Chinese community, Access Bank is contributing to the strengthening of economic ties between Nigeria and China.
Access Bank’s move to introduce the Mandarin feature underscores its commitment to global expansion and its dedication to serving the diverse needs of its international clientele. The bank’s presence in key markets like Hong Kong, Dubai, and the United Kingdom enables it to facilitate seamless cross-border financial transactions.
As China continues to play a pivotal role in the global economy, initiatives like Access Bank’s Mandarin feature are poised to further strengthen economic cooperation between Nigeria and China.
