MTN Nigeria’s MoMo PSB Sees Surge in Active Wallets, Reaches 5.5 Million in Q2 2024
MTN Nigeria has reported a significant recovery in its MoMo Payment Service Bank (PSB) active wallets, reaching 5.5 million by the end of the second quarter of 2024.
This comes after a 9% decline in active wallets during Q1 2024, attributed to the National Identification Number (NIN) requirement for Know Your Customer (KYC) validation.
According to MTN’s half-year 2024 financial results released on Wednesday, the number of MoMo active wallets increased by 701,000 in Q2, reflecting a strong rebound.
“We are pleased with the momentum in wallet adoption in Q2 following the pressure in Q1 from the NIN requirement for KYC validation, which affected approximately a million active wallets,” MTN Nigeria’s CEO, Karl Toriola stated in the report.
This growth in mobile money users positively impacted the company’s fintech revenue, which saw an 11% increase over the six months and a 22.2% rise in Q2 alone. Specifically, MTN’s fintech revenue climbed to N48.6 billion for the first half of 2024, up from N43.6 billion during the same period last year.
CEO Karl Toriola attributed the growth in fintech revenue primarily to the success of their airtime lending product, Xtratime, alongside a notable uptick in the adoption of MoMo services.
Despite the increase in digital wallet usage, the total number of MoMo agents, including those handling over-the-counter (OTC) transactions, decreased by 24,000 to 302,800 during the review period. This decline suggests a shift towards greater use of wallets and self-service channels among users.
